The Malcolm Baldrige National Quality Award was…
- Signed into law (PL 100-107) August 20, 1987 by President Ronald Reagan.
- Named for Secretary of Commerce Malcolm Baldrige, who served in office until his death in 1987.
- Expanded into education and healthcare through law signed by President Clinton on October 30, 1998.
Forty states and twenty-two countries have quality awards based on the U.S. Malcolm Baldrige National Quality Award Criteria for Performance Excellence.
Goals of the Performance Excellence Framework…
Help schools improve educational services through:
- Ever-improving educational value to all students.
- Improvement of overall school effectiveness, use of resources, and capabilities.
| Baldridge Performance Excellence Criteria | Organizational Best Practices that Support Continuous Improvement |
|---|---|
| Leadership | Systems Perspective |
| Strategy | Visionary Leadership |
| Customer | Student-Centered Excellence |
| Measurement, Analysis, and Knowledge Management | Valuing People |
| Workforce | Organizational Learning and Agility |
| Operations | Focus on Success |
| Results | Managing for Innovation |
| Management by Fact | |
| Societal Responsibility | |
| Ethics and Transparency | |
| Delivering Value and Results |